Hospitality

Don’t let bad odors be your signature scent.

Bad smells can damage your reputation and drain your profits. When smelling undesirable odors in hotel rooms, two-thirds (66%) of travelers have complained, asked for a different room, requested a discount or refund, or cancelled their reservations, according to a Hampton Hotels survey.

Hospitality is driven by giving guests unforgettable experiences and building loyal customers. Celebrations, vacations, business trips, holidays, honeymoons, and other occasions can be ruined by bad odors and the perception of unclean locations. Because competition is fierce — restaurants alone are growing at about twice the rate of population in the U.S. — providing outstanding service and unique experiences has never been more important.

Guests can be lost with one bad review on TripAdvisor, Expedia, or Yelp. To prevent odor complaints, Fresh Wave IAQ offers hotels, motels, resorts, restaurants, and cruise ships fast, effective, safe odor removal solutions.

Odor Sources
  • Guest rooms: tobacco and cannabis smoke, food, restrooms, cleaning chemicals
  • Resorts and casinos: guest rooms, common areas, smoking areas
  • Cruise ships: cooking and food smells, room odors
  • Restaurants: food and cooking smells, restrooms, smoking and garbage areas
  • Common areas (lobbies, hallways, and lounges)

Hampton Hotels Non-Scents Survey

86
Travelers who say the smell of fresh air is the best indication of a clean hotel room
14
Say cleaning products in more indicative.
70
Would chose “just fresh air” as the scent they prefer in hotel rooms.

Removing Stubborn Smoke Odors

When asked the worst smell they could experience in hotel, 60% of travelers answered the lingering scent of cigarette smoke. In some cases, “softgoods” like bedding, mattresses, curtains, furniture, and carpet have to be thrown away to get rid of set-in smoke odors.

Fresh Wave IAQ has developed a plant-based product chemically designed to eliminate smoke odors from cannabis, cigarettes, or cigars. Smoke Away Air & Surface liquid, when partnered with our innovating Vapor Phase Equipment, has proven to completely remove smoke odors from hotel rooms … in as little as 20 minutes. Because of its natural ingredients, hotel staff can be in the same room while it’s running, making it more efficient than dangerous Ozone machines.

Benefits of Fresh Wave IAQ

Natural

Uses the natural power of plant oils to remove odors from guests and chemical cleaners.

Safe

Non-toxic, non-hazardous, biodegradable, non-flammable, and no harmful VOCs means it’s safe to use by staff, around guests.

Effective

Tested and proven to remove smells.

Complete

Products and equipment effective on any odor, from any source.

Featured Case Studies

Featured Articles

Fresh Wave IAQ immediately and permanently removed severe cannabis and tobacco smoke odors in all of the guest rooms in which we tested this product. Keeping our guest rooms odor-free is a priority, [so] we are very happy to have this solution ... both highly effective and safe for use around staff and guests.

Director of Housekeeping at Treasure Island Hotel & Casino

Contact us to learn more about natural odor solutions at your facility.

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